Legal

Refund policy

Effective 1 September 2026

Subscriptions

Charges are normally non-refundable once a billing period begins, except where required by law or stated in an order form.

Cancellation prevents renewal at the end of the paid period.

Report duplicate or incorrect charges to billing@merriment.co. Approved refunds return through the original payment method.

Custom-plan refunds and credits follow the signed commercial agreement.